![]() ![]() For more information on the reason your pre-order was canceled, see Nintendo eShop Pre-Order was Canceled. If your pre-order was canceled, you can still place a new pre-order or purchase the game when it is released. Why was my pre-order canceled?Ī pre-order can be canceled for a number of reasons, including if payment could not be processed due to insufficient funds or an expired credit card. After payment is processed, your bonus download code will be listed on the receipt that is e-mailed to you and in your purchase history viewable on the Nintendo Account website. Any bonus download codes will not be available until payment is processed and the game is pre-loaded on your system, no sooner than 7 days before the game’s release. Occasionally, a game may offer bonus content for those who purchase it before release. Where is my pre-order bonus download code? Additionally, if you have your console in sleep mode and connected online, the update data will download and install automatically. If an update is needed and your Nintendo system is connected to the Internet, you will be prompted to download the update data once you launch the game. How do I get the software update that unlocks the content on the release date? You’ll see an icon for the game on your HOME menu, but you will not be able to launch the game until it is officially released and a small update is downloaded. This means you will not need to wait for the content to download at the time it is released. When a game or DLC is pre-loaded, the full content is downloaded to your system. What happens when a game or DLC is pre-loaded? It is not possible to select a specific number of Gold Points to use for your pre-order. When you opt to use My Nintendo Gold Points, all available Gold Points you have at the time payment is processed will be used toward the purchase, up to the purchase price. When you pre-order your game, you will have the option to Redeem points after selecting your payment method. Can I use My Nintendo Gold Points toward my pre-order? Note that when you place the pre-order, a specific Nintendo Switch Game Voucher is not redeemed, reserved, or otherwise associated with the pre-order-this means that, if you redeem your vouchers for other games before the pre-order payment is collected and you do not have any redeemable vouchers at the time of payment processing, the payment will fail and your pre-order will be canceled. One of your vouchers will be redeemed when pre-order payments would be collected-no sooner than 7 days prior to the game’s release date. Yes, you can select Nintendo Switch Game Voucher as your payment method when placing the pre-order. Can I use a Nintendo Switch Game Voucher for a pre-order? ![]() For steps to cancel your pre-order, see How to Cancel a Pre-Order for a Game on Nintendo eShop. Yes, you can cancel a pre-order any time before the payment is processed and the game is pre-loaded on your system (up to 7 days before the game’s release date). If you have not set a method yet, you will be prompted to select your preferred payment method (credit card, PayPal, Nintendo Switch Game Voucher, or available Nintendo eShop funds) when you place the pre-order. You can select or change your preferred payment method to use for pre-orders and automatic renewals through your Nintendo Account settings in Nintendo eShop or on. You will be charged for the full amount of the purchase no sooner than 7 days prior to the game’s release date. If the payment fails to process, your pre-order will be canceled. You’ll be able to start playing the game after downloading a small update at the time of the game’s release. Up to 7 days before the game’s release date, your selected payment will be processed and the game will be pre-loaded on your system. Select Proceed to pre-order and follow the on-screen steps to set up your pre-order. To pre-order an applicable game, locate your game on your Nintendo Switch system’s Nintendo eShop or on. Can I pre-order games for Nintendo 3DS or Wii U?įrequently asked questions How do I pre-order a game or DLC?.Where is my pre-order bonus download code?.How do I get the software update that unlocks the content on the release date?.What happens when a game or DLC is pre-loaded?.Can I use My Nintendo Gold Points toward my pre-order?.Can I use a Nintendo Switch Game Voucher for a pre-order?.You’ll be able to start playing the game after downloading a small update that is available at the time the game is released. When payment is processed, a non-playable version of the game will be pre-loaded to your system. When you pre-order content on Nintendo eShop, payment will not be processed until, at earliest, 7 days before the game is released. Select games and DLC are available to pre-order on Nintendo eShop prior to their release date. ![]()
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